Covid-19 Response

At Auntie Heather's Bath and Body LLC and Auntie JJ's Soaps and More, we take yours and our health very seriously, especially in light of Covid-19.

Therefore, in combination with the State of Minnesota's Governor's Office, Minnesota Chamber of Commerce and OSHA, there are a number of Best Practice Protocols we have implemented for our customer's continued safety.

Personal protection and facilities cleaning, sanitizing 

1. Created training to review new safe-at -work requirements and guidelines for employees.

2. Made information available to employees about Personal Protective Equipment, disinfection measures, social distancing protocol, on-site health screening, signs and symptoms of COVID-19, self-quarantining and return to-work policies.

3. Trained employees on frequent hand washing; properly covering coughs and sneezes; refraining from touching the face.

4. Clean and sanitize surfaces frequently. Made wipes, sanitizer and cleaning products widely accessible throughout workplaces. Cleaning common touch areas (door knobs, etc.) after each shift. - Thorough cleaning of ALL shared surfaces throughout the facility at least once every 24 hours. This has included common spaces like bathrooms, office area. 

5. Have continued to use gown, glove and mask when making any product. Once product completed and labeled, will be quarantined for 72 hours before dispersal to any shops or customers.

Vendor Engagement

1.  Deliveries are dropped outside facility door, eliminating vendors/delivery personnel from entering facility. If we deliver to our outside accounts we follow #1 "Customer Engagement" and drop outside account facility.

2. Provide pre-made signs to our accounts on the safety precautions we have implemented to instill confidence once stores begin to re-open.

Customer Engagement

1. Will continue to provide contactless home delivery if in local area if customers order from the website. If orders need to be mailed-they are packed in an aseptic environment with staff utilizing gloves, masks. Designated person mailing orders will have sanitized themselves, and utilize mask and sanitizer to transfer packages to delivery services.

Monitoring employee health

1. Conducting employee wellness checks at the start of shifts to ensure employee does not exhibit COVID-19 symptoms (fever >100.4 F, cough, shortness of breath/difficulty breathing).

2. Created a response plan for employees who report or demonstrate symptoms at work; have recently been at work and tested positive or have been in contact with confirmed COVID-19 case; or have not recently been at work but have tested positive or have been in contact with confirmed COVID-19 case. 

3. Ask employees about their health status before they return to work from a sick leave (even if they were out with a headache), require certification by a health care professional of ability to safely return to work if applicable.

Communications/ Education/ Responsibilities

1. Continue to monitor appropriate news sources for applicable updates and communicate, educate to all on the plan and protocols, as well as clear direction on roles and responsibilities.